Travelers searching for I Love Travel Costa Rica, ILT Costa Rica, or Independent Luxury Travel Inc. may have recently discovered that the company has ceased operations in Costa Rica.
The sudden situation has created uncertainty for travelers with upcoming airport transfers, private transportation, hotel-to-hotel transfers and Costa Rica itineraries already arranged through ILT.
If your transportation plans have been affected, the most important thing is to confirm your upcoming services and arrange an alternative as soon as possible.
Did I Love Travel Costa Rica Close?
According to a public statement issued by a member of the team that managed operations in Costa Rica, the decision to cease operations was unexpected, and the normal operations of the company became impossible.
The statement also explains that local employees and providers did not receive an opportunity to carry out an organized transition.
What Should You Do if You Have an ILT Costa Rica Reservation?
If you booked transportation with I Love Travel Costa Rica, do not assume that your scheduled transfer will still operate.
We recommend checking every upcoming service, especially if your trip is approaching.
Keep copies of your:
- ILT booking confirmation
- Payment receipt
- Transportation itinerary
- Pickup dates and times
- Hotel information
- Flight information
- Communications with ILT
For questions regarding payments, cancellations or refunds, you should contact the company through any available official channel and, when appropriate, your payment provider or financial institution.
If you’re concerned about services already paid to I Love Travel Costa Rica should address those questions directly with the appropriate company or payment provider.
Looking for an I Love Travel Costa Rica Alternative?
If your primary concern is simply making sure you have transportation when you arrive in Costa Rica, there are local alternatives available.
TicoWay provides private transportation throughout Costa Rica, including:
- SJO Airport private transfers
- San José to Jaco, Los Sueños, La Fortuna and Monteverde transportation
- Hotel-to-hotel private transfers
- Multi-destination Costa Rica itineraries
- Last-minute transportation when availability allows
Already Paid ILT? We Understand the Situation
Having to pay for transportation a second time is probably the last thing any traveler wants.
For travelers who can provide confirmation of an affected I Love Travel Costa Rica reservation, TicoWay is offering a special discounted rate on replacement transportation, subject to availability.
Our intention is simple:
We’re here to help.
We cannot recover your payment from ILT or take over an existing ILT reservation, but we can help you alleviate this situation by reviewing your itinerary and finding a practical transportation solution.
And if you are already in Costa Rica or arriving soon:
We’re not going to leave you stranded.
Need Replacement Transportation in Costa Rica?
Send TicoWay:
Your travel date + pickup location + destination + number of passengers + your original ILT reservation.
We will check availability and respond with a replacement transportation option as quickly as possible.